We Learn

Privacy Policy

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  • Privacy Policy

    WeLearn Co., Ltd. recognizes that customer personal information is important information that requires closely guarded privacy in our software development support business and education business. When handling personal information in business, we establish laws and ordinances concerning personal information and internal rules for the protection of personal information, establishing an organizational structure, and striving to properly protect personal information, we will respect our customers and live up to their expectations and trust in us.

  • (Acquisition, use and provision of personal information)

    We specifies the use of personal information within the scope of our business activities. It acquires, uses and provides personal information fairly and appropriately to the extent necessary to achieve that purpose. In addition, we will take measures to prevent the use of acquired personal information for purposes other than the intended purpose.

  • (Compliance with Laws and Regulations)

    We will comply with laws and regulations regarding personal information, national guidelines, other norms and social order, and strive to protect personal information appropriately.

  • (Appropriate management of personal information)

    We are fully aware of the dangers of unauthorized access, loss, destruction, falsification, leakage, etc. of the personal information we handle. We will take appropriate corrective action if this occurs.

  • (Response to Inquiries)

    We will appropriately respond to inquiries regarding the disclosure, correction, suspension of use, complaints, etc. of the personal information that we handle.

  • (Continuous improvement)

    We have established management regulations and a management system for the protection of personal data, which are thoroughly implemented by all employees and regularly reviewed in an effort to continuously improve the personal data protection management system.

  • Established January 11, 2022
    WeLearn Co., Ltd.
    Representative Director and CEO Kanta Yamaguchi

    <Contact details for Privacy Policy>
    Personal Information Inquiry Desk
    Personal Information Protection Manager

  • Personal information handled by our company

    We are working on the appropriate protection of personal information based on our Privacy Policy. We will inform you about the personal information that we acquire or hold for business purposes as follows.

    (1)Name of business operator handling personal information

    WeLearn Co., Ltd.

    (2)Name or title, affiliation and contact details of the data protection manager (or his/her representative)

    Management Department Personal Information Protection

    Contact: Our Company Website Contact form

    (3)Purpose of use of personal data

    The purpose of use of personal information handled by our company in our business activities is as follows.

    Type of personal info Purpose of use
    Business partner info Business management, various communications, billing, payment management
    Employee info To use for work related to employee management (business, labor, personnel management) Business, salary-related work, welfare work, etc.)
    Applicant info To use for work related to recruitment (provide information on recruitment, determine whether to hire, contact about recruitment work, etc.)
    Retiree info Contact with retirees, respond to inquiries from retirees
    Inquirer info To respond to inquiries
    Owner's and agent's info
    (When requesting disclosure, etc.)
    To respond to requests for disclosure, etc.
    User registration data To use our services, to verify the identity when logging in, to inform you about our services and to contact you.

    In addition, the purpose of use shall be as specified in writing individually.

    Type of personal info Purpose of use
    Personal information acquired through commissioned work To use for contracts and related communications, execution of commissioned work, after-sales care, etc
    Information obtained from recruitment websites To judge and notify applicants whether or not they can be hired

    (4)Inquiries regarding personal information

    Complaints, consultations and enquiries about the handling of personal data, including those relating to retained personal data, should be addressed to the following [Inquiry desk].

    (5)Contact point for complaints


    (6)Procedures for disclosure, etc.

    We will promptly respond to requests for correction, addition or deletion of personal information, suspension of use, erasure, and suspension of provision to third parties. If requested, we will respond within a reasonable period and scope after confirming that the person making the request is the person himself/herself or his/her agent.

    (7)How to receive disclosure, etc

    Please contact the reception desk below to make a request for disclosure of personal data in our possession. Once you have contacted us, we will send you our prescribed 'Request Form for Disclosure of Retained Personal Data' by post, fax or email, etc. Please fill in the form, enclose the necessary documents and send it to us. (Please fill in the form and send it to us with the necessary documents.)
    After confirming the identity of the person making the request (or his/her agent), we will respond in writing. Please note that we may not be able to respond to requests for disclosure, etc. that do not use this method.

    [Inquiry desk]

    Item name Detail
    Name of contact point Management department contact point
    Contact person Management department contact person
    Contact address Kanda Sudacho, Chiyoda-ku, Tokyo 101-0041 1-21-4 NK Building 2F
    Contact method Our website contact form